SIP Starter

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SIP STARTER

VP Net can help you take advantage of SIP Trunk technology to reduce your phone costs and improve your communications. This SIP Starter Plan connects you to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP). The advantages:

  • No lock-in contracts to get great call rates
  • Lower line rental fees and call charges much cheaper compared to PSTN and ISDN services
  • No line hunt and calling number display charges compared to PSTN and ISDN lines
  • Present either your advertised number or direct numbers on outgoing calls
  • Low international call rates and no flagfall on calls!
  • Keep your phone numbers and/or add additional numbers
  • Add additional lines quickly and at lower cost compared to PSTN and ISDN lines
  • If your service is down, we route your calls automatically to a recovery site or to one of your mobile

SIP STARTER Monthly Service Charges

  • Monthly Ongoing Contract
  • $25.50
    per month, per channel
    minimum 2 Lines
  • Local Call 10c per call
  • National Call 10c per Call
  • Mobile Calls 20c for the first Minute, 20c per minute thereafter billed in per second increments
  • Additional Lines $11
  • 13/1300 Calls $0.33 per call
  • International Calls Check our Low Rates at https://vpnet.com.au/international-call-rates/
  • Additional Lines $45 per month
  • 1 Number Included
    Extra Numbers
    1 Number = $3.50 per month
    100 Number Block $39 per month
  • Fax to e-mail $12 per month
  • These offers are for Business Customers only.
    Payment via Direct Debit required. All pricing includes GST Terms and Conditions apply

Our customers appreciate the way our expert consultants look after them. We make sure you are always on the best plans to suit your business needs. And if you ever need help, you can talk to real people who can act quickly on your behalf.

For a free bill analysis, email your current carrier’s bill to sales@vpnet.com.au or call us on 1300 936 450.

To contact customer service please call us on 1300 936 450 or
email service@vpnet.com.au

To contact the Telecommunications Ombudsman call
1800 062 058 or email tio@tio.com.au

NEED UN-METERED LOCAL, NATIONAL AND MOBILE CALLS?

CHECK OUR SIP PLATINUM PLAN

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      SIP Gold

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      SIP GOLD

      The SIP GOLD Plan is ideal for businesses that want to reduce line rental costs and do not make a large number of calls.
      SIP GOLD connects you to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP).
      The advantages:

      • No upfront set-up fees
      • Lower line rental fees and call charges much cheaper compared to PSTN and ISDN services
      • No line hunt and calling number display charges compared to PSTN and ISDN lines
      • Present either your advertised number or direct numbers on outgoing calls
      • Low international call rates and no flag fall on calls!
      • Keep your phone numbers and/or add additional numbers
      • Add additional lines quickly and at lower cost compared to PSTN and ISDN lines
      • If your service is down, we route your calls automatically to a landline or mobile number of your choice.

      SIP GOLD Monthly Service Charges

      • Monthly Ongoing Contract
      • $45
        per month, per channel
        minimum 4 Lines
      • 250 Calls per Channel includes;
        – Local Calls
        – National Calls
        – Fixed Calls to Australian Mobiles
      • 13/1300 Calls $0.33 per call
      • International Calls Check our Low Rates at https://vpnet.com.au/international-call-rates/
      • Additional Lines $45 per month
      • 1 Number Included
        Extra Numbers
        1 Number = $3.50 per month
        100 Number Block $39 per month
      • Fax to e-mail $12 per month
      • Pricing Terms 36 Months
      • Fair use policy applies on Gold Plans: Maximum of 250 calls per SIP Trunk, per month. These offers are for Business Customers only.
        Payment vis Direct Debit required. All pricing includes GST Terms and Conditions apply

      Our customers appreciate the way our expert consultants look after them. We make sure you are always on the best plans to suit your business needs. And if you ever need help, you can talk to real people who can act quickly on your behalf.

      For a free bill analysis, email your current carrier’s bill to sales@vpnet.com.au or call us on 1300 936 450.

      To contact customer service please call us on 1300 936 450 or
      email service@vpnet.com.au

      To contact the Telecommunications Ombudsman call
      1800 062 058 or email tio@tio.com.au

      NEED UN-METERED LOCAL, NATIONAL AND MOBILE CALLS?

      CHECK OUR SIP PLATINUM PLAN

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          SIP ENTERPRISE

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          SIP ENTERPRISE

          The SIP ENTERPRISE Plan is ideal for businesses that want un-metered local, interstate, fixed-to-mobile and international calls to cap call costs and reduce bill shock.
          SIP ENTERPRISE connects you to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP).
          The advantages:

          • Un-metered free calls to 20 popular international destinations
          • Reduce telephony costs with SIP lines that include Local, National, Fixed-to-Mobile and International Calls to 20 Destinations.
          • Add additional lines quickly and at lower cost compared to PSTN and ISDN lines
          • No line hunt and calling number display charges compared to PSTN and ISDN lines
          • Present either your advertised number or direct numbers on outgoing calls
          • Low international call rates and no flagfall on international calls!
          • Keep your phone numbers and/or add additional numbers
          • If your service is down, we route your calls automatically to a recovery site or to one of your mobile numbers
          • Simplify your telephone bill.
          • 36-month contract.
            *Note: to make international calls to destinations other than the free destinations specified, we will need to add a SIP Saver Line for $8.50 per month – this may also require an additional phone system licence.

          SIP ENTERPRISE Monthly Service Charges

          • Number of lines (minimum of 2)

          • 2-9

          • 10-19

          • 20-29

          • 30+

          • Price per line per month

          • $55.00

          • $50.00

          • $45.00

          • $40.00

          SIP ENTERPRISE Call Pricing

          • Local Calls

          • UN-METERED*

          • National Calls

          • UN-METERED*

          • Mobile Calls

          • UN-METERED*

          • International Calls

          • UN-METERED* for 20 destinations>

          • 13/1300 Calls

          • 33c per call*

          *Subject to our Fair and Acceptable Use Policy

          Early Termination Charges / Contract Change Charges

          To cancel your plan, or to make a change that reduces your spend, before the 36-month contract is expired, you will have to pay an Early Termination Charge (ETC). The amount of your ETC will be your contracted Monthly Access Fee at the time of cancellation/change multiplied by the number of months remaining on the contract. And in order for your contract to be considered cancelled or changed, the Early Termination Charges (ETCs) must be paid in full, plus all unpaid invoices within 30 days or the ETC

          Minimum Monthly Fee

          $110.00 per month is the minimum monthly fee for 2 SIP lines & one number (included).
          Please read our Terms and Conditions before signing a contract. This offer is for Business Customers only.
          Payment via Direct Deposit required.

          Dedicated consultants

          Our customers appreciate the way our expert consultants look after them.
          We make sure you are always on the best plans to suit your business needs.
          And if you ever need help, you can talk to real people who can act quickly on your behalf.
          For a free bill analysis, email your current carrier’s bill to sales@vpnet.com.au or call us on 1300 936 450.

          SIP PLATINUM

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          SIP PLATINUM

          The SIP PLATINUM Plan is ideal for businesses that want un-metered calls to cap their call costs to minimise bill shock.
          SIP PLATINUM connects you to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP).
          The advantages:

          • No lock-in contracts
          • Reduce telephony costs with SIP lines that include Local, National, Fixed to Mobile and Outbound 1300 calls.
          • Add additional lines quickly and at lower cost compared to PSTN and ISDN lines
          • No line hunt and calling number display charges compared to PSTN and ISDN lines
          • Present either your advertised number or direct numbers on outgoing calls
          • Low international call rates and no flagfall on international calls!
          • Keep your phone numbers and/or add additional numbers
          • If your service is down, we route your calls automatically to a recovery site or to one of your mobile numbers
          • Simplify your telephone bill.

          SIP PLATINUM Monthly Service Charges

          • Service
            Fee

          • $143.50

          • Additional
            SIP Lines

          • $70

          • Additional
            Numbers

          • $3.50

          • 100 Number
            Block

          • $39

          SIP PLATINUM Call Pricing

          • Local Calls

          • UN-METERED*

          • National Calls

          • UN-METERED*

          • Mobile Calls

          • UN-METERED*

          • 13/1300 Calls

          • UN-METERED*

          *Subject to our Fair and Acceptable Use Policy

          $143.50 per month is the minimum monthly fee for 2 SIP lines & one number (included).
          Please read our Terms and Conditions before signing a contract. This offer is for Business Customers only.
          Payment via Direct Deposit required.

          Dedicated consultants

          Our customers appreciate the way our expert consultants look after them.
          We make sure you are always on the best plans to suit your business needs.
          And if you ever need help, you can talk to real people who can act quickly on your behalf.
          For a free bill analysis, email your current carrier’s bill to sales@vpnet.com.au or call us on 1300 936 450.

          SIP SAVER

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          SIP SAVER

          The SIP SAVER Plan is ideal for businesses that want to reduce line rental costs and do not make a large number of calls.
          SIP SAVER connects you to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP).
          The advantages:

          • No lock-in contracts to get great call rates
          • Lower line rental fees and call charges much cheaper compared to PSTN and ISDN services
          • No line hunt and calling number display charges compared to PSTN and ISDN lines
          • Present either your advertised number or direct numbers on outgoing calls
          • Low international call rates and no flagfall on calls!
          • Keep your phone numbers and/or add additional numbers
          • Add additional lines quickly and at lower cost compared to PSTN and ISDN lines
          • If your service is down, we route your calls automatically to a recovery site or to one of your mobile numbers
          • Great call rates
          • VPnet offers highly competitive call rates for International, Interstate and Local calls.

          SIP SAVER Monthly Service Charges

          • Service
            Fee

          • $37.50

          • Additional
            SIP Lines

          • $8.50

          • Additional
            Numbers

          • $3.50

          • 100 Number
            Block

          • $39

          SIP SAVER Call Pricing

          • Local Calls

          • 10c
            per call

          • National Calls

          • 10c
            per call

          • Mobile Calls

          • 20c
            for first minute

          • 13/1300 Calls

          • 33c
            per call

          $37.50 per month is the minimum monthly fee for 4 SIP lines & one number (included).
          Fixed to Mobile Calls are charged at 20c for the first minute, per second thereafter.
          International Calls: Check our Low Rates at https://vpnet.com.au/international-call-rates
          Please read our Terms and Conditions before signing a contract.

          This offer is made for Business Customers only, subject to our Fair and Acceptable Use Policy

          Payment via Direct Deposit required.

          Dedicated consultants

          Our customers appreciate the way our expert consultants look after them.
          We make sure you are always on the best plans to suit your business needs.
          And if you ever need help, you can talk to real people who can act quickly on your behalf.
          For a free bill analysis, email your current carrier’s bill to sales@vpnet.com.au or call us on 1300 936 450.

          NEED UN-METERED LOCAL, NATIONAL AND MOBILE CALLS?

          CHECK OUR SIP PLATINUM PLAN

          Click me

          SIP for Business

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          Save with SIP

          SIP Trunks provide major cost savings, by connecting to the public switched telephone network (PTSN) via the Session Initiation Protocol (SIP).

          The advantages are:

          • Lower cost connection, line rental fee and call charges compared to ISDN services.
          • Per second billing on calls, so you only pay for what you use.
          • Keep your landline numbers and handsets and potentially enjoy higher definition call quality.
          • Add additional call capacity easily
          • If a link dies, we can route your calls to a recovery site or to one of your mobile numbers.

          SIP Trunks offer superior functionality to ISDN, with potential savings on call costs and line rental.

          SIP Trunks allow your business to retain existing phone numbers*, PBX and handsets.

          SIP Trunks are also a simple, cost-effective way to prepare for the introduction of unified communication features into your business.

          Unified Communications provides video calling, mobile integration, soft clients and other features in a hosted environment.

          WHY VPNET SIP TRUNKS?

          Cost savings: Your business benefits from the more affordable connection, rental line fee and call charges than compared to traditional ISDN services.

          We charge you for what you use: per second billing on calls^.

          Highly Scalable: As your business grows, additional call capacity can be quickly added, and in much less time than the traditional ISDN services.

          Failover to a redundant site:  if a site is down all your calls will be delivered to a redundant site

          Business Continuity:  alternative routing in emergency situations – in the event that calls are unable to reach your site, calls can be redirected to your nominated mobile service.

          Number Portability*: Number ranges are not tied to SIP Trunks so numbers can easily be assigned across a customer’s sites or rapidly relocated.

          24×7 support desk: Our team of dedicated professionals support the SIP Trunk service.

          CALL CHARGE TYPES

          Local calls: Calls to fixed line phones within the same area.
          National Calls: Calls to fixed line phones not within the same call area.
          Fixed to Mobile: Calls to mobile phones within Australia.
          International: Calls to other countries, fixed or mobile phones.
          Special numbers: These include 13, 1300, 1800, Directory Assistance and others.

          COMPATIBLE PBXS

          We interface with all major PBXs. Contact us to confirm the compatibility of your particular PBX brand and model or ask for a quote on a new telephone system.

          LOCAL NUMBER PORTABILITY

          Vocus will port all your landline numbers across from your existing voice carrier*. This provides business continuity with all existing contact details.

          FAILOVER OPTIONS (BUSINESS CONTINUITY)

          If a link to a site is down, your voice network will instantly route all incoming calls to a recovery site. This ensures that all calls are delivered to a customer designated site (as long as there is adequate capacity at the recovery site).

          ENHANCED ENTERPRISE TRUNKING

          For customers using SIP Trunks at multiple sites, if concurrent calls exceed provisioned capacity at a site, we provide the option to deliver excess calls to any one of your other sites, so long as there is capacity within the contracted number of concurrent calls.
          Calls in and out across the multiple trunks can have various policies applied including but not limited to Overflow (added capacity in peak times) and Load Balanced (for optimum redundancy and failover support).

          NON-INTERFERENCE WITH PBX FEATURES

          SIP Trunks do not interfere with established PBX features such as call forwarding, hold, group pickup or voicemail.
          These services operate as normal through the existing PBX or Key Systems. Please speak with your Vocus Account Manager regarding interference of specific features.

          ACCESS TECHNOLOGIES

          Ethernet

          ACCESS SPEEDS

          From 1Mbps onwards

          QOS SUPPORT

          SIP Trunks are assigned 3 Queue QoS, enabling up to 75% of available bandwidth to be reserved for voice use as required.

          VOICE CODEC SUPPORTED

          G.711

          SUPPORT FOR DTMF

          Yes

          FAX

          Yes (T.38) – via the customer’s PBX.
          ^For applicable tariffs.
          * Subject to the customer’s existing carrier’s number porting arrangements. We provide porting from all mainstream Australian carriers.

          Top 5 signs that your network is close to capacity

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          Here’s a list of 5 signs that your networking is close to capacity:

          1. Video Conferencing quality degrades – images freeze, stutter or become pixellated
          2. Office workaholics start browsing SEEK and Linked In
          3. Unable to enjoy their free time, chronic web surfers start doing some work
          4. On-premise applications run slow or die
          5. Internally-hosted websites start to drop down Google rankings